Aviso de privacidad
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the https://zorzalcaudalorio.com website (the Zorzal Caudalorio).
The following principles will apply:
We want you to make informed decisions about how your Personal Data is used and processed. We use various methods and procedures to provide clear, relevant information. If we determine that you need specific details, we will provide them at the appropriate time. We will also respond to any questions you may have about our data practices, account controls, or any applicable service limitations.
1. ¿El alcance?
This policy explains the types of Personal Data that Zorzal Caudalorio collects about individuals, and how that data is processed, shared with third parties, stored, and protected.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information that we hold or can access.
In this Policy, "processing" means any activity involving the collection or use of Personal Data. This includes organizing, managing, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for persons under 18 years of age. We do not knowingly request or collect information from persons under 18 years of age, nor do we knowingly permit them to use our services. If we discover that we have collected information about a minor, we will delete it as soon as reasonably possible.
2. ¿Qué datos personales conservamos sobre usted?
We collect Personal Data when you access our service or service channels, or visit our website. In some cases, we may ask you to provide it. In others, we collect Personal Data by analyzing how you use our Services or service channels, or when external partners share your information with us.
3. You are not required to provide personal data to the company, and not doing so has no consequences.
Sin embargo, no está obligado a proporcionarnos ningún dato personal. En algunas circunstancias, optar por no proporcionar determinados datos personales puede limitar nuestra capacidad para prestar los servicios o impedir que los usuarios accedan al sitio web.
4. ¿Qué tipos de datos personales podemos recopilar? Al visitar nuestro sitio web, podemos recopilar la siguiente información personal:
This includes information about your online activity records and traffic data, including your IP address, access date and access time, language, software crash logs, browser type, and information about the device you use to access the service. The information we collect is not considered personal data and cannot be used to identify you.
Personal data we receive from you: any personal data you choose to provide to us when you connect, through us, to a third-party online trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.
5. Transparency and reasons for processing your personal data
The Company processes your Personal Data for the purposes described in this section, applying transparent data processing and security practices.
The Company uses Personal Data concerning you only when there is a clear and appropriate reason. The following explains when the Company may process your Personal Data:
- You have given your consent for us to process your Personal Data for one or more purposes. This applies when you submit personal information through the Website so we may transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or defend against legal claims.
- Processing follows clear service standards.
Contact us by email for more information about how we process information and the measures used to protect it.
Below is a summary of the reasons we may use the information you provide, including relevant account, service, and security purposes involving Personal Data.
Alcance, Transparencia
1. At your request, we may collect your Personal Data and share it with third-party providers to help you access digital trading services. We will do so only when you ask us to arrange it.
You have given your consent to the processing of your Personal Data for one or more purposes.
2. To respond to your requests, questions, or concerns, we may need your Personal Data to address any inquiry you have about the Services.
The processing is necessary to satisfy the legitimate interests of the Company or a third party.
3. Personal Data is processed only when necessary to support account administration, platform security, and clearly defined service requirements.
Processing is necessary to provide secure and reliable account services.
4. To improve Our Services. We may use Personal Data to improve Our Services, including, among other things, crash and malfunction reports that we collect in connection with the Services.
Processing is necessary for the legitimate interests of the Company or a third party.
5. Para evitar el fraude y el uso indebido de nuestros servicios
Processing is necessary to serve the legitimate interests of the Company or a third party.
6. To carry out and manage activities that support the operation of Our Services. These may include internal administrative functions, business development, strategic decision-making, internal review processes, and related activities.
El tratamiento es necesario para satisfacer los intereses legítimos de la Empresa o de un tercero.
7. We conduct analyses, including statistical analyses. To inform decisions on a wide range of matters, we use various analytical techniques, including statistical methods.
Processing is necessary for the legitimate interests of the Company or a third party.
8.
To safeguard our assets, rights, and interests, as well as those of third parties, we have established processes to bring and defend legal claims
We may process Personal Data when necessary to protect our rights, interests, and assets, or those of third parties, in accordance with the relevant agreements, conditions, terms, and policies.
Processing is necessary for the legitimate interests of the Company or a third party.
6. Transfer of personal data to third parties
La Empresa también podrá compartir Datos Personales con empresas terceras que nos prestan servicios, como proveedores de alojamiento y almacenamiento, servicios de datos de direcciones IP y análisis de la experiencia de usuario.
También puede solicitarnos que proporcionemos determinados Datos Personales sobre usted a plataformas de trading de terceros. En estos casos, facilitaremos a dichas plataformas los Datos Personales que usted nos haya proporcionado. El uso que hagan de sus Datos Personales estará sujeto a sus propias políticas de privacidad. Sus Datos Personales podrán compartirse con más de una plataforma de trading.
La Empresa podrá compartir Datos Personales con entidades vinculadas o socios comerciales. Esto puede proporcionar a la Empresa recursos para potenciar y mejorar los productos y servicios ofrecidos a los clientes.
Cuando sea necesario para salvaguardar derechos o activos de terceros, la Empresa podrá aplicar controles de cuenta adecuados, prácticas de seguridad y procedimientos transparentes de tratamiento de datos.
También podremos compartir Datos Personales sobre usted con posibles inversores, compradores o prestamistas de la Empresa o de otra empresa del grupo cuando se esté considerando una operación pertinente. Esto puede incluir la transmisión o venta de activos pertenecientes a la Empresa o a otra empresa del grupo, o formar parte de cualquier fusión, reestructuración, consolidación o insolvencia que afecte a la Empresa o a otra empresa del grupo.
7. Cookies and third-party services
Third-party services may be used, such as companies that provide advertising on our website or analytics services. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. Cookies collect information about your preferences and browsing habits to improve your user experience, remember your choices, and tailor products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain there for a short period until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the Website recognize you as a returning user and make it easier for you to revisit and use the website.
Categorías de cookies:
Podemos usarlos para la finalidad prevista:
1. Cookies are essential for the site to operate
These cookies are required to access the features you have requested and to navigate our website. They are used to provide the information, products, and services you have requested.
They are also required for your device to download and stream data. This allows you to browse the website, use its features, and return to pages you have visited before.
Cookies collect personal data, such as your username and most recent login date, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
2. Cookies funcionales
Cookies allow us to recognize you each time you visit our website and remember your settings and preferences.
Cookies collect personal data, such as your username and the date of your last login, to confirm that you are logged in to the website. Session cookies are deleted when you close your web browser.
3. Cookies de rendimiento
We use cookies to collect statistical data on site performance and help improve it. They also allow us to analyze how our website is used.
Las cookies almacenan datos anónimos que no se vinculan a una persona física identificada o identificable. Algunas se eliminan al cerrar el navegador, mientras que otras pueden permanecer almacenadas en su dispositivo de forma indefinida.
Las cookies están bloqueadas o fueron eliminadas
Para bloquear o eliminar cookies, debe cambiar la configuración de su navegador. A continuación, encontrará enlaces que le ayudarán a hacerlo en algunos de los navegadores más utilizados.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, if this occurs, some or all functions and features of the Website may not work as intended.
AVISO DE SEGUIMIENTO EN LÍNEA
Actualmente, este servicio no responde a las señales Do Not Track.
8. Retention of your personal details
The Company will retain your Personal Data for as long as necessary to fulfill the purposes for which it is processed, as described in this Policy, or for longer where needed to support account controls, security practices, and service standards.
We will share your information with third-party trading platforms for 12 months. If you provide your consent, we will continue sharing your data for another 12 months.
We periodically review the Personal Data we retain to confirm that it remains necessary.
9. Transfers of personal data to a third country or an international organization
Your personal information may be transferred to other countries. This means that your personal data may be sent to a third country outside your country of residence, or to an international organization or jurisdiction. The Company takes appropriate measures to protect the Personal Data you provide and help ensure that data users can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organization that maintains appropriate safeguards for Personal Data, supported by transparent security practices, clear data processing rules, and appropriate controls designed to protect the information throughout the transfer process.
- La transferencia se realiza conforme a un acuerdo claro entre las entidades públicas o autoridades competentes, con condiciones transparentes, controles definidos y estándares de servicio.
- The transfer was managed under established data protection clauses and security practices designed to support responsible personal data processing. We apply transparent data transfer procedures, documented controls, and service standards to help protect information when it is processed across borders.
The Company may provide detailed information about the security measures used to protect your Personal Data when it is transferred to third countries or international organizations. To request this information, please email info@zorzalcaudalorio.com
10. Personal data security
We apply appropriate organizational and technical safeguards to protect Personal Data. These measures are designed to reduce the risk of accidental or unlawful destruction, loss, alteration, or unauthorized access.
However, we cannot guarantee or ensure that your Personal Data will remain secure or error-free at all times. We cannot be held liable for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including disclosure caused by transmission errors, unauthorized third-party access, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data relating to you with third parties, such as service providers or public authorities. When this occurs, we cannot control the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data that you transmit to us online.
11. Links to third-party websites
Our website may provide links to third-party websites and applications. These websites and applications operate independently and are not controlled by the Company. We are not responsible for how they collect or process Personal Data, and this Policy does not apply to any activity carried out through them.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy and practices. We also suggest considering them carefully before providing any Personal Data.
12. Changes to this Policy
Cuando visite sitios web o aplicaciones de terceros, le recomendamos leer sus políticas de privacidad antes de acceder a sus servicios o utilizarlos. También le sugerimos evaluar detenidamente su decisión antes de proporcionarles cualquier Dato Personal.
13. Your rights regarding your personal information
You have the right to ask us to confirm whether Personal Data concerning you is being collected, to correct any inaccuracies, and to delete Personal Data we no longer need. You may also ask us to restrict certain types of processing of your Personal Data.
If you reside in the EEA, please see this page:
These rights apply to the information you provide to us and to other Personal Data concerning you. You may request to exercise your rights by sending an email to the address provided below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The information will be provided electronically if you request it in that format.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. If a request could prejudice another person’s rights or freedoms, the Company may refuse to comply with it or limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also ask for incomplete Personal Data concerning you to be completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure when: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object, on grounds relating to your circumstances, to the processing of Personal Data based on legitimate interests pursued by us or by a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with an applicable legal obligation.
This right does not apply when processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you are concerned about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is verified.
When you request restriction of processing, Personal Data may generally only be stored, unless you give your consent, or where it is necessary to establish, exercise, or defend legal claims, protect another person’s rights, or address an important matter of public interest within the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or on a contract with you, you may request the Personal Data you have provided to the Company in a structured, commonly used, machine-readable format.
You may also ask for your Personal Data to be transmitted directly from the Company to another controller where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of any other person.
Right to object
You may object at any time, on grounds relating to your circumstances, to the use of Personal Data concerning you when the processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those interests. We may continue processing where there are compelling legitimate grounds that override your rights, freedoms, and interests, or where processing is necessary to establish, exercise, or defend legal claims.
In relation to direct marketing, you may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent at any time for us to process Personal Data about you. This will not affect the validity of processing carried out on the basis of your consent before its withdrawal.
You may file a complaint directly with us using the contact details provided below.
Our objective is to handle privacy matters clearly and fairly, explain how your Personal Data has been used, and provide an appropriate response to questions raised about its processing.
In certain circumstances, European Union or Member State laws may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, we will notify you of any extension and explain the reasons.
Unless otherwise provided in section 13, the information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, especially where requests are repeated, we may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may request the additional information necessary to confirm that person’s identity.